Last modified: 24/06/2025
Introduction
Medocann Pharma LTD. (the “Company“, “We” or “Us”) operates the website www.medocann.com , its subdomains and its related features (“Website”, collectively – the “Services”). This Policy is integrated into and forms part of our Terms of Use (“Terms“).
We are dedicated to protecting your privacy rights and making our practices regarding the processing of your personal data more transparent and fair. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit, or interact with our Services. Please note that parts of this Policy may not be applicable to you, depending on the jurisdiction in which you reside and the applicable laws.
We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services at any time, pursuant to this Policy and our Terms. You are not legally required to provide us with any personal data, but without it we will not be able to provide you with the best experience of using our Services.
If you choose to reach out to us through our contact form, we collect Personal Data you choose to provide us including but not limited to your full name, email address, and phone number so we can follow up with you.
When you use our Services, we collect technical information about your interaction with our Services. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) as well as other information which relates to your activity in the Services.
our service providers work on our behalf, and need access to certain Personal Data in order to provide their services to us. These companies include, but are not limited to cloud storage providers and analytics providers;
we will disclose some data about you if we are requested to do so by government or law enforcement officials. The disclosure will be made in our sole discretion, as we believe it necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements;
we share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards, auditing, managing disputed etc.; and
we will transfer, sell or otherwise share your data in case of entering into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets.
Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:
all requests, complaints or queries may be addressed to the Company to the following email address: [email protected] . We will consider any requests, complaints or queries and provide you with a reply in a timely manner. To the extent you feel unsatisfied with our response to your request to exercise your rights, you also have a right to address the applicable regulator in your jurisdiction, based on the laws in your jurisdiction.
Please note that these rights are not absolute, and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements.
Please note that our businesses, as well as our trusted partners and service providers, are located around the world. Any information that we collect (including your personal information) may be stored and processed in various jurisdictions around the world, for the purposes detailed in this Privacy Policy, including in countries that may not provide the same level of data protection as the country where you reside. In such cases we will ensure that applicable safeguards and legal mechanisms are used to ensure that the transfer is aligned with the applicable data protection laws.
We do not knowingly collect or solicit Personal Data from Minors (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our Services, you certify to us that you are not a Minor. In the event that we have collected Personal Data from a Minor without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about a Minor, then please contact us through the contact details available below.
We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
We reserve the right to change this Policy at any time. The most current version will always be posted through our Services (as reflected in the “Last Modified” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.
If you have any further questions, please contact us at: [email protected]